Support articles

Upgrading a shared model to a new Tekla Structures version

If you need to move a shared model to a new Tekla Structures version in the middle of a project, we recommend that you follow these instructions: Ensure that all users have written out their changes. The admin reads in all the changes and saves the local model. At this point, we recommend that you create a backup copy of the model. The admin locks the model in the Management console so that other users cannot accidentally write out changes to this model anymore. The admin opens and saves the local model with the new Tekla Structures version with the Save command.  Note that you should not use
by Tekla Global Support

Create a Layout from Custom Templates

Creating the Layout For step-by-step instructions on how to create a custom template from a DWG file, see the linked video Import DWG into Template Editor to customize Title blocks and/ or the linked article Import DWG into Template Editor to create custom Title blocks. To use or view the newly created template in a Tekla Structures drawing, you must create a new Drawing Layout. You can also modify an existing one if desired. To do so: While Tekla Structures is open, access the drawing layout editor either from the File drop-down Menu> Editors> Drawing layout editor or within an opened
by Maria
  • Create layout
  • Import DWG into Template Editor to customize Title blocks
  • DWGDWG title block
  • DWG template
  • AutoCAD Template layout
  • Custom layout

Installing problem of Tekla Structures: Error 1905

Question: My computer has a problem when installing Tekla Structures. Its shows error 1905. How can I fix it? How can I install Tekla Structures?   Answer: You need to manually unregister the DLL in question. 1. Open Command Prompt as administrator (type "cmd" to search, right-click on the shortcut and select "Run as administrator"). 2. Type the following command (replace <version> with your Tekla Structures version number e.g. 2019.0) and press Enter: regsvr32 /u "C:\Program Files\Tekla Structures\<version>\nt\bin\analysis\x64\com_analysis.dll" The path "C:\Program Files\Tekla
by Tekla Global Support
  • Error 1905

Tekla Structures installation Error

Question: I have the following error coming while Installation of TS?  Answer: First, make sure that the customer has all the required pre-requisites as described in the Centralized distribution of Tekla Structures 2021:  Microsoft Visual C++ 2010 x86 Redistributable 10.0.40219 Microsoft Visual C++ 2010 x64 Redistributable 10.0.40219 Microsoft Visual C++ 2013 x86 Redistributable 12.0.40649.5 Microsoft Visual C++ 2013 x64 Redistributable 12.0.40649.5 Microsoft Visual C++ 2015-2019 x64 Redistributable 14.23.27820 Microsoft Visual C++ 2015-2019 x86 Redistributable 14.23.27820 Higher version is
by Tekla Global Support
  • installation
  • Microsoft visual c++

Moving sections to another drawing whilst keeping the section arrows on the original drawing

Question: How can we move section views from one drawing to another? I tried the "Link drawing views" command which works, however, when I go to delete the section views off the source drawing, the section arrows on the target drawing disappear as well. Is there a way to stop this from happening?   Answer:  We have this option to move the view to drawing. It does allow you to move the view to another drawing while still maintaining the arrowhead. Open the source drawing, select the target drawing in the Document manager, select the view in the currently open drawing, righ mouse click, and
by Tekla Global Support
  • section view

Tekla Structures and central processing unit (CPU) usage

It is often misunderstood that an applicationpart of Tekla Structures functionality that is developed in order to extend the capability of Tekla Structures but that is not included in the Tekla Structures installation that uses multi-thread processing guarantees ultimate performance. This article gives some explanations on why it is not that straightforward, and why Tekla Structures is able to give exceptional performance for detailing any project to its finest details. What is a multi-core processor? Due to physical constraints, the processor manufacturers realized that it is impossible to
by Sakari Lahti

Use of Trackball mouse for Tekla Structures

Question: What is the difference between a Trackball mouse and a new mouse? Can the we still rely on the Trackball mouse for Tekla Structures? Does it need a special driver to function well with Tekla Structures?  Answer:  In general it is just an old technology with a ball mouse. So it should be working fine.  Both regular mouse and trackballs are treated the same.
by Tekla Global Support
  • mouse

Reassigning your subscription licenses

Subscription Licenses Trimble is now offering a new type of subscription license, let's take a quick second to understand the difference between the types. One quick note is all of our online subscription licenses are named user licenses and not a pool of licenses.   Standard License This license is accessible on the cloud, is a named user license, and has a limited number of reassignments allowed during an annual period.  Flex License This license is accessible on the cloud, is a named user license, and has an unlimited number of reassignments allowed during an annual period. Now let's move
by Tekla US Support
  • reassign license
  • assign license
  • re-assign license
  • subscription license
  • diamond
  • carbon
  • graphite

Centralized distribution of Tekla Structures 2021

Introduction Tekla Structures consists of the following installations: Tekla Structures software installation  Tekla Structures environmentregion- or company-specific settings and information that are predefined in Tekla Structures or that are defined by the userTo be able to use Tekla Structures, the user must install the software and for region-specific settings at least one Tekla Structures environment. The software installation includes the common and blank project environments and the global settings. The common environment and global settings form the basis for all other
by Software Deployment
  • centralized distribution
  • silent install
  • administrative install
  • admin install
  • prerequisites
  • install
  • installer

Base Point: Location in the model coordinates

Question: After setting my coordinates in the Base Point dialog box from the Location in the model options at the bottom, the boxes turn red and the Modify button is greyed out. Why does this happen? Answer: Based on the Define a base point section of the linked article Base points, all Location in the Model coordinates have a limitation of +/- 10 km (33,000 ft) from the origin. Anything greater than that will have to use the General coordinate system at the top with default settings East coordinate (E) as X, and North coordinate (N) as Y. Z will always represent the Elevation. As shown
by Maria
  • Base Point: Location in the model coordinates
  • red coordinates
  • base point large coordinates
  • cannot modify base points

My Model Grid is Red: Model in Work plane mode

It is possible for the color of your grid to change even if you have not made modifications to the color from the Grid properties: This could cause your model elevation and/or section views to have an unusual setup   This change happens after changing the plane switch from View to Work plane at the Select-snap-plane toolbar at the bottom right of your screen as seen on #12 of Getting familiar with the user interface. Many times users change it without noticing it. To resolve, simply change the option from Work plane back to View plane. Keep in mind that the color of the grid may not always
by Maria
  • red grid
  • strange plan view
  • wok plane view
  • snap switches
  • select snap plane
  • My Model Grid is Red: Model in Work plane mode

Objects outside the work area: Show or hide "Do not show this message again"

Question: In the past, I received an Objects outside the work area warning and checked the Do not show this message again box. Now, I would like to see the associated warning message or window back to manually control the expansion of my work area. How can I make it reappear?  Answer: Whenever Tekla Structures displays warning messages in general that offer you the option to hide future warnings of the same type, your options are: As you've already noticed, you can hide future warnings by selecting Do not show this message again check box. Warnings can be re-displayed by holding down the 
by Maria
  • do not show this message again
  • objects outside the work area
  • bring back work area window
  • work area window

Plates smaller than 1/16"

Question: Is it possible to model a plate thinner than 1/16"? Answer: To model a plate smaller than 1/16, go to File > Settings > Options > Units and Decimals and adjust the Section dimension under the Catalogs tab to be a decimal inch. You can also change the number of decimals if needed.   Keep in mind that when you change the settings back to ft-in, the plate will show up as either 1/16" or 0" under the model's properties. However, if you measure it in the model or in drawings, it will be the right thickness. In drawings, you will have to change dimensions' precision from their
by Maria
  • Plates smaller than 1/16
  • thin plates
  • small plate
  • plate thinckness

Release Info Tekla Structures 2021

In Tekla Structures 2021, selecting parts by using a crossing selection works in another way than in earlier Tekla Structures versions, for detailed information, see chapter Modeling > Selecting part by using the crossing selection. In Tekla Structures 2021, changing some options in particular reinforcement system components works in another way than in earlier Tekla Structures versions, for detailed information, see chapter System components > Changing options in (reinforcement) system components. The Release Info Tekla Structures 2021 includes the following topics: General Tekla
by Tekla Structures
  • Release Info

Frequently asked questions: Tekla Structures Subscription licensing

General What is the difference between a subscription license and a perpetual license? The core difference between the two is that a subscription is priced typically on an annual basis and is an on-going subscription that includes support, upgrades, and access to online services.  A perpetual software license is paid up-front.  A yearly maintenance fee then grants access to support and upgrades. I am an existing customer with a perpetual license - what does Subscription Licensing mean for me? Can I continue to use my perpetual licenses? Yes, you can continue to use your perpetual
by Tekla Global Support
  • online license

Simple system implementation setup

Tekla Structures is an advanced modelling information system and as such requires a certain level of setting up in order to meet each of our clients drawing office standards. This guide is intended to provide you with a good understanding of some fundamental concepts for the administration of Tekla Structures, such as, saved settings, file storage and locations. As well as concepts on managing model objects and filters in order to create the users desired drawing output at a style level. The guide is split into four sections, each following on from the last and concluding in creating a
by Trimble Solutions UK
  • firm folders
  • naming
  • numbering
  • filters
  • Templates
  • drawings

Tekla Structures Download, Installation, and Service Pack update

Tekla Structures administrators can distribute the software using a customized installation that contains your company settings. If available, use your company installation package instead of the general installation package. For more information on creating customized installation packages, see the linked article Centralized distribution of Tekla Structures. Also, to ensure a good experience using our software, make sure your computer meets the Tekla Structures Hardware Recommendations for the version that you are using.    For subscription customers, planning to use versions 2019 and
by Maria
  • Tekla Structures Download
  • installation
  • and Service Pack update
  • download

Sharing operation failed. Service could not be reached - realm or server address could be wrong

Question: I am unable to connect to the model sharing service and get the following error: "Sharing operation failed. Service Could not be reached - realm or server address could be wrong.  Please check the model sharing log, and contact Tekla Structures support if the problem persists." Answer: Check the model sharing service logs (ClientLog_cat.txt or ClientLog_dog.txt) to see if the reason is that email is not verified in system. 2021-02-19 12:37:02 UTC: [ERROR] TS Facade: Connect (cloud) returned error: Connect failed in phase1: NetworkError (10) Network error: Status: 401 (
by Tekla Global Support

Tekla Structures 2021 Finland Environment Release Notes

1. Environment initialization files Env_Finland.ini XS_MODEL_TEMPLATE_DIRECTORY was removed as the folder does not exist any more. The Start Model Concrete template model was removed already from TS2020 and the components in it are now available in Tekla Warehouse.Definition for XS_DEFAULT_BREP_PATH previously was incomplete. The path is now corrected to %XSDATADIR%\Environments\Finland\General\. Role ini-files Added new variables for each role to define the ribbon configurations to be used with the new license types Carbon, Graphite and Diamond. The new variables are
by Area Finland Service

Switzerland Environment: Installation using Command Prompt

Since Tekla 2021 it is possible to install Switzerland Environment defining which lanuage-specific content is needed. Thus only the roles and files to the chosen language will be installed. If you want to install Switzerland Environment using Command Prompt, here you will find all information needed about how to do so (e.g. for silent installation): Install Switzerland Environment without any arguments In this case it will install language-specific content for all three languages (german, french, italian). Simply type the name of the installation file into the Command Prompt, for example: 
by BuildingPoint Schweiz AG
  • silent
  • installation
  • environment
  • Umgebung